About us

Owner: Hôtel Alpina, the Marullaz family
Legal status: SARL
Siret number: 38074008400013
Management: Jean François and Marie Marullaz
APE code: 551OZ
Intra-Community VAT number: FR62 380740084
Address: 672, Les Bois Venants 74110 MORZINE – France
Phone: +33 4 50 79 05 24

Our website address is: https://alpinahotel.com

Bookings and terms and conditions

Bookings are considered confirmed upon receipt of a deposit amounting to 40% of the total cost (excluding extras and special offers) 8030127 – This deposit is refundable at the end of your stay, provided the stay is completed in full

The balance is payable on site upon departure. In the event of early departure or late arrival, the full amount of the original stay will be charged. Any booking constitutes express authorisation for the establishment to charge the credit card provided by the guest at the time of booking. This charge may be taken up to 48 hours after departure. Any double room occupied as a single room is subject to a 30 per cent surcharge.

Cancellation fees

More than 30 days before the scheduled arrival date: the deposit will be refunded.

Between 30 and 15 days before the scheduled arrival date: 40 per cent of the total cost of the stay will be charged.

Less than 15 days before the scheduled arrival date, the full cost of the stay will be charged; the same applies to ‘no-shows’.

Shortened Stay

In the event of a shortened stay (early departure or late arrival), the full price of the stay as agreed at the time of booking will be charged.

Rooms are available from 3.00 pm and must be vacated by 10.00 am.

Guests are reminded that, in accordance with Article L 121-21-8-12° of the Consumer Code, they do not have the right of withdrawal provided for in Article L 121-21 of the Consumer Code.